{"id":11,"date":"2025-09-15T19:47:43","date_gmt":"2025-09-15T16:47:43","guid":{"rendered":"https:\/\/nafiecomputers.com\/?page_id=11"},"modified":"2025-09-15T19:50:34","modified_gmt":"2025-09-15T16:50:34","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/nafiecomputers.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-4085ced6 e-flex e-con-boxed e-con e-parent\" data-id=\"4085ced6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58f3bee4 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"58f3bee4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n<p data-start=\"192\" data-end=\"414\">At <strong data-start=\"195\" data-end=\"214\">Nafie Computers<\/strong>, we value your satisfaction and aim to provide a smooth shopping experience. Please read the following policy carefully to understand your rights and responsibilities regarding returns and refunds.<\/p>\n\n<h2 class=\"wp-block-heading\">1. Eligibility Period<\/h2>\n\n<ul data-start=\"449\" data-end=\"635\">\n<li data-start=\"449\" data-end=\"533\">\n<p data-start=\"451\" data-end=\"533\">Refunds and exchanges are available <strong data-start=\"487\" data-end=\"530\">within 3 days from the date of purchase<\/strong>.<\/p>\n<\/li>\n<li data-start=\"534\" data-end=\"635\">\n<p data-start=\"536\" data-end=\"635\">After this period, returns will not be accepted unless the item is proven defective or incorrect.<\/p>\n<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" data-start=\"642\" data-end=\"678\">2. Condition of Returned Items<\/h3>\n\n<p data-start=\"679\" data-end=\"729\">To qualify for a refund or exchange, items must:<\/p>\n<ul data-start=\"730\" data-end=\"984\">\n<li data-start=\"730\" data-end=\"787\">\n<p data-start=\"732\" data-end=\"787\">Be <strong data-start=\"735\" data-end=\"784\">unused, undamaged, and in resalable condition<\/strong>.<\/p>\n<\/li>\n<li data-start=\"788\" data-end=\"875\">\n<p data-start=\"790\" data-end=\"875\">Be returned in their <strong data-start=\"811\" data-end=\"833\">original packaging<\/strong>, including all accessories and manuals.<\/p>\n<\/li>\n<li data-start=\"876\" data-end=\"984\">\n<p data-start=\"878\" data-end=\"984\"><strong data-start=\"878\" data-end=\"934\">Opened, used, or damaged products cannot be returned<\/strong> unless they are defective or received in error.<\/p>\n<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" data-start=\"991\" data-end=\"1020\">3. Non-Returnable Items<\/h3>\n\n<p data-start=\"1021\" data-end=\"1082\">Certain categories of products cannot be returned, such as:<\/p>\n<ul data-start=\"1083\" data-end=\"1231\">\n<li data-start=\"1083\" data-end=\"1123\">\n<p data-start=\"1085\" data-end=\"1123\">Opened software or digital licenses.<\/p>\n<\/li>\n<li data-start=\"1124\" data-end=\"1162\">\n<p data-start=\"1126\" data-end=\"1162\">Customized or special-order items.<\/p>\n<\/li>\n<li data-start=\"1163\" data-end=\"1231\">\n<p data-start=\"1165\" data-end=\"1231\">Items that show signs of misuse, physical damage, or alteration.<\/p>\n<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" data-start=\"1238\" data-end=\"1261\">4. Shipping Costs<\/h3>\n\n<ul data-start=\"1262\" data-end=\"1536\">\n<li data-start=\"1262\" data-end=\"1396\">\n<p data-start=\"1264\" data-end=\"1396\">If the return is due to <strong data-start=\"1288\" data-end=\"1311\">customer preference<\/strong> (e.g., change of mind), the <strong data-start=\"1340\" data-end=\"1393\">customer is responsible for return shipping costs<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1397\" data-end=\"1536\">\n<p data-start=\"1399\" data-end=\"1536\">If the return is due to <strong data-start=\"1423\" data-end=\"1436\">our error<\/strong> (e.g., defective product, wrong item shipped), <strong data-start=\"1484\" data-end=\"1533\">Nafie Computers will cover the shipping costs<\/strong>.<\/p>\n<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" data-start=\"1543\" data-end=\"1566\">5. Refund Process<\/h3>\n\n<ul data-start=\"1567\" data-end=\"1841\">\n<li data-start=\"1567\" data-end=\"1678\">\n<p data-start=\"1569\" data-end=\"1678\">Once your return is received and inspected, we will notify you of the approval or rejection of your refund.<\/p>\n<\/li>\n<li data-start=\"1679\" data-end=\"1783\">\n<p data-start=\"1681\" data-end=\"1783\">Approved refunds will be issued to the <strong data-start=\"1720\" data-end=\"1750\">original method of payment<\/strong> within <strong data-start=\"1758\" data-end=\"1780\">5\u201310 business days<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1784\" data-end=\"1841\">\n<p data-start=\"1786\" data-end=\"1841\">Shipping fees, if applicable, are <strong data-start=\"1820\" data-end=\"1838\">non-refundable<\/strong>.<\/p>\n<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" data-start=\"1848\" data-end=\"1866\">6. Exchanges<\/h3>\n\n<ul data-start=\"1867\" data-end=\"2065\">\n<li data-start=\"1867\" data-end=\"1968\">\n<p data-start=\"1869\" data-end=\"1968\">Defective or incorrect items can be exchanged for the <strong data-start=\"1923\" data-end=\"1939\">same product<\/strong> (subject to availability).<\/p>\n<\/li>\n<li data-start=\"1969\" data-end=\"2065\">\n<p data-start=\"1971\" data-end=\"2065\">If the item is no longer available, you may choose a refund or a replacement of equal value.<\/p>\n<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" data-start=\"2381\" data-end=\"2402\">7. Legal Rights<\/h3>\n\n<p data-start=\"2403\" data-end=\"2512\">This policy does not affect your statutory rights under consumer protection laws in the Kingdom of Bahrain.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Overview At Nafie Computers, we value your satisfaction and aim to provide a smooth shopping experience. Please read the following<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nafiecomputers.com\/index.php\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nafiecomputers.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nafiecomputers.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nafiecomputers.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nafiecomputers.com\/index.php\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":3,"href":"https:\/\/nafiecomputers.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":2897,"href":"https:\/\/nafiecomputers.com\/index.php\/wp-json\/wp\/v2\/pages\/11\/revisions\/2897"}],"wp:attachment":[{"href":"https:\/\/nafiecomputers.com\/index.php\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}